Email Restore

How to do a partial restore

If you only need some of the data from your backup and don’t want to replace everything, you have the option of conducting a partial restore. It’s essential to know how to restore offline and change database locations to begin a partial restore. Here are the steps:

• Begin by renaming the database (For example ‘eM Client main’).
• Start the eM Client application on your computer - it will create a new empty database under the old folder name ‘eM Client’.
• Restore your data from the backup. Completing this action while offline is recommended so that no new messages are downloaded during the process.
• Locate the data you wish to retrieve. Export the data via Menu > File > Export or use right-click > ‘Save as’ to download it.
• Shut down eM Client.
• Delete the database where you restored, named ‘eM Client’.
• Rename your old database (‘eM Client main’) back to the original name (‘eM Client’).
• Start eM Client app - it will load your main database back.
• Finally, import the data you exported via Menu > File > Import or saved to return it to eM Client.

Partial restore is a way to return specific data back to eM Client without losing your current database. It’s not always an ideal option for every situation, but a partial restore is a solution for users who want to restore pieces of data they might have lost without changing their current settings.